The developed system is easy to use via multiple platforms and utilities. The developed system will provide just in time reporting and adhoc reporting to the management to support in decision making.
The system is designed and developed to be scalable for all other railway divisions and Zones. The system can be customized for all types of complaints and suggestions as per the needs.
The system will provide insights to the users, management and all other stakeholders to make them self sufficient to take decisions and corrective measure for better service and support to the employees.
Scalable and Robustness capabilities of the NRCMS makes it an extensible product instead of just an project implementations, with guidance and support of the Northern Railway Authorities, we are constantly evolving it to make it more compatible and user friendly.
All type of complaints can be configured and customized in NRCMS, Click here to Login and Register a Complaint.