Open the browser (Internet Explorer, Chrome or Mozilla Firefox) and type the web address www.abc.com and hit enter to open the website. Click on the button "Add Complaint" and enter all the mandatory information and click on "Add Complaint". After you click Add Complaint, an SMS will be sent to the mobile number that you have entered, with a computer generated complaint number. This number shall be used to track your complaint.
Please repeat the steps "Track your complaint". Click "Enter Feedback" link against your complaint to enter the feedback. You can select the status of your satisfaction index and enter the details in the text area. Click Save to save your feedback. The same feedback shall be shared with concerned officers and decision makers to improve the quality of service and plan well in future.
Open the browser (Internet Explorer, Chrome or Mozilla Firefox) and type the web address www.abc.com and hit enter to open the website. Now click on "Download Mobile App" and install it your mobile.